- Why [24]7.ai
- Solutions
End-To-End CX Management
US Retailer Transforms CX with [24]7.ai Managed Customer Engagement
Gold Awards at US Customer Experience Awards, 2024
- Product
[24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.
Discover how our platform empowers customers, agents and contact center leaders to deliver exceptional CX: - Services
Crafting Unforgettable Customer Experiences
Go beyond meeting expectations and cultivate customer loyalty. We are passionate CX specialists dedicated to crafting unforgettable experiences. Leverage a powerful blend of expertise, teamwork, and cutting-edge technology to transform your CX strategy. - Company
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Corporate Social Responsibility
Passionately driving global change, we empower communities for a better tomorrow.
![](https://www.247.ai/wp-content/uploads/2024/07/csr-mission.webp)
[24]7.ai CSR Mission
Rooted in the principles of ethical business practices, sustainability, and community engagement, our CSR mission reflects the company’s dedication to creating a lasting impact beyond financial success. This mission often encompasses initiatives related to environmental stewardship, social welfare, employee well-being, and community development. By aligning our business objectives with societal and environmental concerns, the company aims to foster a sense of responsibility, build trust with stakeholders, and contribute to a more sustainable and inclusive world.
[24]7. ai Foundation
Drawing inspiration from our ongoing community efforts, we have established the [24]7.ai Foundation, a separate entity that is responsible for developing and executing bigger programs for greater impact. Our goal is to make a difference by enabling success within the local community. The foundation focuses on several corporate social responsibility initiatives, including: education, blood donation, sustainability, and other community-facing activities.
![](https://www.247.ai/wp-content/uploads/2024/07/003-1.webp)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Youth Skill Development
The [24]7.ai Foundation helps empower the youth through BPO skills and unlock career opportunities for underprivileged individuals. Over 350 youth in Bangalore and Hyderabad secured BPO jobs in 2022, and the initiative expanded to Shillong, placing 18 skilled Khasi tribe members within [24]7.ai in 2023.
![](https://www.247.ai/wp-content/uploads/2024/07/youth-skill-development.webp)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Women Empowerment
We help empower women through job-ready skills training. Tailoring, beautician, and other courses are offered with 100% placement assistance. Over 250 women have been trained, with 70% finding jobs since 2022.
![](https://www.247.ai/wp-content/uploads/2024/07/Women-Empowerment-Image.webp)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Health & Sanitation
With Project Nirmalaya, we helped build toilets in government schools, promoting sanitation and health among students. Over 190 units have been built across 5 states, aligning with UN’s Sustainable Development Goal 6. This initiative empowers girls, improves public health, and protects the environment.
![](https://www.247.ai/wp-content/uploads/2024/07/nirmalaya.webp)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Childhope
We give the support needed to develop the young minds of our nation, to give them more opportunities as they join the workforce. This partnership allows us to work with varying ages of our youth to support their health, education and emotional needs. The main goal was to share nutritious food with less-fortunate beneficiaries, especially street children.
![](https://www.247.ai/wp-content/uploads/2024/07/scholarship.webp)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Rise Against Hunger
We also donated hundreds of employee-donated and/or unclaimed [24]7.ai care packages to more than 600 families in Tondo, Manila. We proudly received food packs from [24]7.ai Philippines plus other donors.
![](https://www.247.ai/wp-content/uploads/2024/07/Rise-Against-Hunger-Imgae.webp)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Educational Development Support
We help enrich the lives of students with various initiatives such as business plan competitions, leadership summits, spelling bees and more. We also donated a computer laboratory with 15 computers in the newly renovated government school for girls in the province of Chiquimula.
![](https://www.247.ai/wp-content/uploads/2024/07/Educational-Development-Support-image.jpg)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
247 Thinks Green Tree Planting
Over 1,500 trees were planted by employee and family volunteers in tandem with the Annual Activity in partnership with the government agency “National Forest Institute”.
![](https://www.247.ai/wp-content/uploads/2024/07/Green-Tree-Planting-image.jpg)
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CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Animal Welfare
We partner with “Amidogs” for food donation and adoption activities throughout the year.
![](https://www.247.ai/wp-content/uploads/2024/07/Animal-Welfare-Image.jpg)
Explore
CSR Initiatives
Nurturing Change: Our Commitment to Corporate Social Responsibility Initiatives
Youth Skill Development
The [24]7.ai Foundation helps empower the youth through BPO skills and unlock career opportunities for underprivileged individuals. Over 350 youth in Bangalore and Hyderabad secured BPO jobs in 2022, and the initiative expanded to Shillong, placing 18 skilled Khasi tribe members within [24]7.ai in 2023.
![](https://www.247.ai/wp-content/uploads/2024/07/youth-skill-development.webp)
Women Empowerment
We help empower women through job-ready skills training. Tailoring, beautician, and other courses are offered with 100% placement assistance. Over 250 women have been trained, with 70% finding jobs since 2022.
![](https://www.247.ai/wp-content/uploads/2024/07/Women-Empowerment-Image.webp)
Health & Sanitation
With Project Nirmalaya, we helped build toilets in government schools, promoting sanitation and health among students. Over 190 units have been built across 5 states, aligning with UN’s Sustainable Development Goal 6. This initiative empowers girls, improves public health, and protects the environment.
![](https://www.247.ai/wp-content/uploads/2024/07/nirmalaya.webp)
Childhope
We give the support needed to develop the young minds of our nation, to give them more opportunities as they join the workforce. This partnership allows us to work with varying ages of our youth to support their health, education and emotional needs. The main goal was to share nutritious food with less-fortunate beneficiaries, especially street children.
![](https://www.247.ai/wp-content/uploads/2024/07/scholarship.webp)
Rise Against Hunger
We also donated hundreds of employee-donated and/or unclaimed [24]7.ai care packages to more than 600 families in Tondo, Manila. We proudly received food packs from [24]7.ai Philippines plus other donors.
![](https://www.247.ai/wp-content/uploads/2024/07/Rise-Against-Hunger-Imgae.webp)
Educational Development Support
We help enrich the lives of students with various initiatives such as business plan competitions, leadership summits, spelling bees and more. We also donated a computer laboratory with 15 computers in the newly renovated government school for girls in the province of Chiquimula.
![](https://www.247.ai/wp-content/uploads/2024/07/Educational-Development-Support-image.jpg)
247 Thinks Green Tree Planting
Over 1,500 trees were planted by employee and family volunteers in tandem with the Annual Activity in partnership with the government agency “National Forest Institute”.
![](https://www.247.ai/wp-content/uploads/2024/07/Green-Tree-Planting-image.jpg)
Animal Welfare
We partner with “Amidogs” for food donation and adoption activities throughout the year.
![](https://www.247.ai/wp-content/uploads/2024/07/Animal-Welfare-Image.jpg)
![](https://www.247.ai/wp-content/uploads/2024/01/Shanmugam-Nagarajan.png)
Message from
Shanmugam Nagarajan
Co-Founder and Chief People Officer
At [24]7.ai, we believe in using our success for positive social impact. That’s why we established the [24]7.ai Foundation. Through partnerships with respected organizations, we’re empowering youth and women, supporting education and health initiatives, and transforming lives. Programs like the [24]7.ai Foundation Talent Hub and Girl Education with Team Everest are just the beginning. We’re excited to continue our journey towards community upliftment!
Explore
Stories of impact
Our grassroots projects plant the seeds of unity, transforming lives and people to create shared spaces and foster a sense of belonging.
![](https://www.247.ai/wp-content/uploads/2024/04/Bindu.jpg)
![](https://www.247.ai/wp-content/uploads/2024/04/Mamta.jpg)
![](https://www.247.ai/wp-content/uploads/2024/04/Sathya.jpg)
"Being part of the Self-Employed Tailoring program changed everything for me. At 34, with three kids and a high school education, our family struggled on Rs 20,000 a month. Now, earning Rs 8,000 a month with JBD International, life feels more stable. This program not only helps my family but also makes me feel proud and independent. I'm thankful to SSRDP and [24]7.ai for giving me this training."
Bindu
"At 26, I started tailoring training to help my family of six. Having only completed 10th grade, I got a job at JBD International, working six hours a day and earning Rs 8,000 every month. I also make Rs 1,500 extra each month from stitching orders. This money has made a big difference for us, allowing us to (mention specific improvements). I'm thankful to SSRDP and [24]7.ai for the opportunity to make a real difference for my family."
Mamta
Life in Bangalore was tough. My husband's coolie work wasn't enough and speaking only Tamil made finding a maid job impossible. Then, a past student told me about Nethaji Nagar Seva Vasathi tailoring class. Now, thanks to [24]7.ai's Tailoring machine, I stitch clothes, earn Rs. 4000 a month, and even get orders from factories! My dream is to keep learning and grow my business.
Sathya
Explore
Stories of impact
Our grassroots projects plant the seeds of unity, transforming lives and people to create shared spaces and foster a sense of belonging.
![](https://www.247.ai/wp-content/uploads/2024/04/Bindu.jpg)
![](https://www.247.ai/wp-content/uploads/2024/04/Mamta.jpg)
![](https://www.247.ai/wp-content/uploads/2024/04/Sathya.jpg)
"Being part of the Self-Employed Tailoring program changed everything for me. At 34, with three kids and a high school education, our family struggled on Rs 20,000 a month. Now, earning Rs 8,000 a month with JBD International, life feels more stable. This program not only helps my family but also makes me feel proud and independent. I'm thankful to SSRDP and [24]7.ai for giving me this training."
Bindu
"At 26, I started tailoring training to help my family of six. Having only completed 10th grade, I got a job at JBD International, working six hours a day and earning Rs 8,000 every month. I also make Rs 1,500 extra each month from stitching orders. This money has made a big difference for us, allowing us to (mention specific improvements). I'm thankful to SSRDP and [24]7.ai for the opportunity to make a real difference for my family."
Mamta
Life in Bangalore was tough. My husband's coolie work wasn't enough and speaking only Tamil made finding a maid job impossible. Then, a past student told me about Nethaji Nagar Seva Vasathi tailoring class. Now, thanks to [24]7.ai's Tailoring machine, I stitch clothes, earn Rs. 4000 a month, and even get orders from factories! My dream is to keep learning and grow my business.
Sathya
Hands Up, Hearts Open
Together, We Make a Difference
![](https://www.247.ai/wp-content/uploads/2024/01/Volunteering-1.jpg)
![](https://www.247.ai/wp-content/uploads/2024/01/Volunteering-2.jpg)
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Gallery
Picture Yourself With Us
In our CSR journey, we weave a tapestry of positive impact, fostering a deep sense
of belonging as we uplift communities, empowering them to thrive together.
![](https://www.247.ai/wp-content/uploads/2024/04/CSR-Gallery-1.jpg)
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