At [24]7.ai, trust is paramount. We prioritize responsible AI deployments and secure
your data with advanced encryption, access controls, and clear usage guidelines. You
own and control your data, and we empower you to manage it.
Your data is in safe hands. We prioritize data privacy and take comprehensive measures to ensure it is always treated with the utmost care.
All data transmitted, stored and processed within [24]7.ai
applications and environments, including interactions with LLMs, is encrypted
using state-of-the-art encryption methods and protocols. This ensures that the
data of our clients remains confidential and secure during transit, while at rest,
and in use.
We implement stringent access controls such as RBAC (Role Based Access Controls), allowing only authorized personnel to
access specific datasets with least privilege and need-to-know security principles. This ensures that individuals of [24]7.ai and/or clients/partners have access only to the data necessary for their roles, minimizing the risk of
unauthorized exposure.
We are committed to using the data of our clients solely for the purposes explicitly defined in our agreements. At [24]7.ai
our systems are designed to process and leverage data only in ways that align with the intended functionalities and benefits outlined in our solutions.
You, retain ownership and control over the data you share with us. [24]7.ai, as data processor, would be able to help in meeting various data privacy and compliance norms such as CCPA, GDPR, Privacy Shield, and APEC CBPR. Our privacy program is assessed annually by a third-party assessor.
Security is the foundation of everything we do. We continuously adapt our industry-
leading measures to safeguard the integrity of your data.
We follow a proactive approach in conducting regular security audits and assessments to identify and address potential vulnerabilities in our systems. This allows us to stay ahead of
evolving security threats and continuously fortify our defences.
We adhere to the highest industry standards and regulations. We undergo independent audits to verify our adherence to standards like PCI,
HIPPA, ISO, and SOC2
At [24]7.ai our third-party vendors, including LLM providers undergo thorough assessments to ensure they adhere to our stringent security and privacy standards. This diligence extends to every entity involved in the [24]7.ai’s product ecosystem.
Our incident response methods arerobust and well-defined. In the unlikely event of a security incident, our team is prepared to respond promptly, efficiently, and in accordance with industry best-
practices to minimize any potential impact.
At [24]7.ai our personnel are continuously trained on the latest security practices and are well-versed in identifying and addressing potential security risks. This commitment extends to all job levels of
our organization, ensuring a culture of security awareness.
Our systems undergo
continuous monitoring by the Security Operations Center team. Threat detection mechanisms are in place to promptly identify and mitigate any suspicious activities. This proactive stance enables us to address and respond to potential security incidents in real-time.
Your privacy and safety are our top priorities. We do not
use your data for training purposes, and your interactions with our LLMs remain confidential. Our automated systems continuously evaluate prompts and responses against our strict content policy, filtering out high-severity
content to ensure a safe and responsible AI experience.
![[24]7.ai](https://www.247.ai/wp-content/uploads/2021/07/247ai-Black.svg)
![[24]7.ai](https://www.247.ai/wp-content/uploads/2024/09/247ai-Black.svg)
![[24]7.ai](https://live-247ai.pantheonsite.io/wp-content/uploads/2021/07/247ai-Black.svg)
