Skip links

Search our articles, success stories, resources and offerings

Sign In
Contact us
[24]7.ai

GENI Acceptable Use Policy

Your trust matters. At [24]7.ai, we understand the importance of safeguarding your brand and customer information.

GENI Acceptable Use Policy

Effective Date: October 11, 2021

[24]7.ai’s virtual assistant, GENI, can help you explore the website and learn about [24]7.ai, Inc. We expect you to use and engage with GENI in a responsible, legal manner. You must comply with our Acceptable Use Policy, which provides additional details about appropriate conduct when using the Services. By using this chat feature, you consent to us retaining a transcript of, and information about your chat session.

GENI is an Artificial Intelligence (“AI”) powered system. GENI is an Artificial Intelligence (“AI”) powered system. As part of providing the AI services, [24]7.ai will process and store your inputs to the service as well as output from the service for purposes of monitoring for and preventing abusive or harmful uses.

By using GENI, You agree that you will not:
  • Reverse Engineer or attempt to use GENI to discover any underlying components of the models, algorithms, and systems or attempt to create or train or improve any other AI model using GENI.
  • Misuse the services. You will not use GENI to use, or encourage, promote, facilitate or instruct others to use GENI for any illegal, harmful, fraudulent, infringing or offensive use, or to transmit, store, display, distribute, or otherwise make available content that is illegal, harmful, fraudulent, infringing, or offensive.
  • Attempt to extract data through web scraping, web harvesting, or web data extraction methods.
  • Attempt to override or circumvent safety filters or intentionally drive the model to act in a manner that contravenes our policies.
  • Generate sexually explicit content, including content created for the purposes of pornography or sexual gratification (e.g. sexual chatbots). Note that this does not include content created for scientific, educational, documentary, or artistic purposes.

Third Party Claims

You are solely responsible for responding to any third-party claims regarding your use of GENI in compliance with applicable laws (including, but not limited to, copyright infringement or other claims relating to content output during your use of GENI).

You agree that if you become aware of any violation of this Policy, you will immediately notify [24]7 and provide assistance as requested by [24]7 to stop or remedy the violation.

Disclaimers

The services may sometimes provide inaccurate or inappropriate content that does not represent [24]7.ai’s views.

Use discretion before relying on, publishing, or otherwise using content provided by the services.

GENI is only intended to provide information about [24]7.ai, Inc. Do not rely on GENI for legal, financial, or any other advice.

Frequently Asked Questions

When providing services to a customer, [24]7.ai may transfer personal data outside of EEA, Switzerland and UK in its capacity as processor. The General Data Protection Regulation (GDPR) has been incorporated into UK’s domestic legislation, and therefore the data transfer mechanism permitted under the GDPR for transfers of personal data.
When providing services to a customer, [24]7.ai may transfer personal data outside of EEA, Switzerland and UK in its capacity as processor. The General Data Protection Regulation (GDPR) has been incorporated into UK’s domestic legislation, and therefore the data transfer mechanism permitted under the GDPR for transfers of personal data.
When providing services to a customer, [24]7.ai may transfer personal data outside of EEA, Switzerland and UK in its capacity as processor. The General Data Protection Regulation (GDPR) has been incorporated into UK’s domestic legislation, and therefore the data transfer mechanism permitted under the GDPR for transfers of personal data.
When providing services to a customer, [24]7.ai may transfer personal data outside of EEA, Switzerland and UK in its capacity as processor. The General Data Protection Regulation (GDPR) has been incorporated into UK’s domestic legislation, and therefore the data transfer mechanism permitted under the GDPR for transfers of personal data.
When providing services to a customer, [24]7.ai may transfer personal data outside of EEA, Switzerland and UK in its capacity as processor. The General Data Protection Regulation (GDPR) has been incorporated into UK’s domestic legislation, and therefore the data transfer mechanism permitted under the GDPR for transfers of personal data.

Let’s Craft the Future of CX Together

Let’s Connect
Let’s Connect