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    US Retailer Transforms CX with [24]7.ai Managed Customer Engagement
    • Read Case Study
    Gold Awards at US Customer Experience Awards, 2024
    • Explore
  • Products

    [24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.

    • [24]7 Engagement Cloud Overview >
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[24]7 Target Boosts Sales for a Pet Insurance Leader with Hyper-Personalized Video Ads

Enhanced insurance policy renewals via targeted video campaigns, achieving 5.75% CTR and 4669 conversions.

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Industry

Pet Insurance

Solution

  • Personalized programmatic video ads for pet insurance advertising with dynamic content, including text overlays, customer testimonials, etc., that varied based on data triggers such as pet type, breed type, and location.

Goals

  • To effectively engage diverse audiences by delivering personalized pet insurance ads based on pet type, breed, and geographic location.
  • To drive higher engagement, boost insurance policy renewals, and optimize ad spend.

A leading U.S. pet insurance company partnered with [24]7.ai to enhance their marketing strategy using [24]7 Target, an AI-powered AdTech platform. ​ The client launched targeted pet industry ads tailored to specific pet types, breeds, pet owners’ buying behavior, and geographic locations.​This approach resulted in increased pet owners’ digital engagement at a 5.75% click-through rate with 4.2 million impressions, and 4669 conversions.

The personalized ads significantly boosted website traffic, sales, and insurance policy renewals – in turn increasing customer acquisition for pet insurance. ​ The success of this campaign has led the company to explore further personalized marketing avenues on social media platforms, ensuring sustained growth and stronger customer engagement. ​

Hundreds of unique, hyper-targeted ad variations were deployed, driving a surge in website traffic, which led to a significant increase in completed transactions, sales, and higher insurance policy renewals.

4669

Conversions

5.75%

Click-Through Rate (CTR) ​

7%

Conversion Rate

Discover how a leading Pet Insurance provider boosted website traffic, sales, and insurance policy renewals with [24]7 Target’s AI-driven campaigns.

Download Case Study
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