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[24]7.ai

Philippines

Beyond Outsourcing: Elevating Business Performance.

Explore our shift from traditional global hubs to strategic competitive outsourcing approaches. Discover how our business spearheads this evolution to maintain a competitive edge in the rapidly changing global market, and its implications for industries worldwide.

Why
Philippines

What we offer

We prioritize
customer needs

Our offerings prioritize exceptional Agent Services, ensuring unparalleled customer support experiences. With a dedicated focus on agent training, empowerment, and technology integration, we guarantee efficient handling of inquiries, prompt issue resolution, and personalized interactions. Our agents are equipped with the latest tools and techniques to deliver superior service across various channels, fostering customer satisfaction and loyalty.

About us

Experience Our Presence In Philippines

With years of contact center operational experience, and AI built into the very core we are creating memorable customer experiences.

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What’s our
driving force?

Our Culture

We Strive To Be Better Everyday

At [24]7 Philippines, the ethos is centered around collective effort encapsulated in the tagline "It's all about the WE!" Here, teamwork is paramount, with everyone capable of leading and following as we work towards shared goals. Our company thrives on collaboration, valuing attributes such as transparency, diversity, and a sense of family and fun. Together, we navigate journeys and experiences, from finding solutions to completing tasks - all while supporting one another's growth and development. Our approach to leadership, development, and recognition reflects our commitment to nurturing our employees, acknowledging their contributions, no matter how big or small. We eagerly anticipate enriching both your personal and professional journey with the experiences and opportunities we offer.

We Are United

We believe in the power of "WE!" – everyone contributes to our shared success.

We Celebrate Diversity

Collaboration thrives on diversity of thought. Unique perspectives are valued.

We Support

We journey together, fostering growth and development for all.

We Have Fun

A positive and enjoyable atmosphere keeps us motivated and inspired.

Acknowledging Excellence

Celebrating Our Standout Achievements.

We’re committed to delivering real results. We launch and scale quickly and use data insights to identify opportunities for continuous improvement.

Driving Positive Impact

Our Commitment to Corporate
Social Responsibility

At [24]7.ai, we prioritize CSR as a fundamental aspect of our business ethos. Through meaningful initiatives and partnerships, we aim to create a lasting positive impact on society and the environment.

[24]7.ai and Childhope Philippines

[24]7.ai and Childhope Philippines

Empowering children and youth through holistic support. Our CSR partnership provides hot meals to street families in Manila, while also addressing their health, education, and emotional needs. Together, we build brighter futures for children and the youth.

[24]7.ai and CRIBS

[24]7.ai and CRIBS

[24]7.ai and CRIBS to provide bunk beds, demonstrating our commitment to the care and development, as well as the healing and recovery, of children in need of special protection.

Testimonials

In Their Own
Words

With years of contact center operational experience, and AI built
into the very core.

I have had a great working experience here at [24]7.ai. In the past 5 years, I have learned many things that prosper growth in my career, such as email support, chat support, and much more. Currently, I'm privileged to have a chance to do new tasks. What is more admirable about [24]7.ai is its inclusive culture for PWDs like me. I am more than glad to be part of this company because of the support and opportunities for the PWD community. Moreover, [24]7.ai also boosted my morale through my recognition as part of the League of the Most Valuable Performers (LMVP).

Katrina C. Bravo

Customer Support Representative

Having been with the company for 8 years and 10 months, I've considered [24]7.ai as my second home. This organization continuously helps me grow not only professionally but personally as well. I am fortunate to work with a pool of people with passion and vision of striving for the best. I can see that my contributions and hard work are truly acknowledged through rewards and recognition.

Leigh Legaspi

Senior Team Leader

Whenever I ask tenured employees why they stayed in [24]7.ai, the most common response that I get is the people they work with. This may sound a clichè, but this is my answer too. [24]7.ai values enable its people to be creative and dynamic by conducting engagement activities that recognize and enhance leadership skills and employee motivation. I always feel safe coming to work knowing that our culture promotes diversity, inclusivity, and collaboration.

Almond Culaban

Senior Trainer / Training Officer

I see no limitations in working with this company. For more than a year in [24]7.ai, I've achieved many things in my professional and personal goals. [24]7.ai has an encouraging environment, and the company's culture has driven me to reach my goals. Also, I am truly grateful and honored that I belong to the team that inspires me to improve myself. They believed in me and saw the potential that I can contribute not only to the company's objectives, but also to my personal achievements.

Banch Primo

Branding Specialist

Time flies when you're doing what you love. Now and then, I have forgotten that I've been a member of [24]7.ai for over three years. The employees here at [24]7.ai are constantly encouraged to exceed their current limits on knowledge and skill sets, and their successes are duly acknowledged and celebrated. For me, [24]7.ai is more of a home than a business.

Charles Justine Payapag

Trainer

One of the most gratifying aspects of working in [24]7.ai is the joy knowing that I have found the BEST COMPANY. I am grateful to [24]7.ai for bringing out the best version of myself. Looking back on my career journey since starting as a Customer Service Specialist in 2008, I have progressed to a multi-skilled Customer Service Representative and received the highest honor of recognizing [24]7.ai’s employees - the prestigious President's Award. Currently, I am embracing a new role as a Customer Experience Analyst. [24]7.ai is indeed a Great Place to Work.

Maria Teresa Ilarde

Customer Experience Analyst

Philippines Team

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minds

Make a difference in the Philippines. Become a frontline hero delivering world-class support. Discover open positions at [24]7.ai

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