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[24]7.ai

INDIA

The Global Hotspot to Competitive Outsourcing

Transforming from traditional global hotspots to strategic competitive outsourcing practices.

Why
India

What we offer

We prioritize
customer needs

We are not a typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We partner with the world’s most disruptive brands who share the same mindset. This further allows us to reach new heights like never before.

About us

Experience Our Presence In India

With years of contact center operational experience, and AI built into the very core we are creating memorable customer experiences.

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What is our
driving force?

Our Culture

Celebrating You. Celebrating Us.

Our culture of Happy Hearts cultivates an inclusive company culture where diversity is celebrated, voices are heard, and everyone's contributions are valued. Our commitment to transparency, trust, and respect fosters a supportive environment where every individual feels empowered and appreciated. Together, we thrive on a foundation of shared happiness, compassion, and understanding, creating a workplace where all hearts can flourish.

We Care

We care for your well-being – at work and in life! Your happiness adds to our success.

We Appreciate

Every milestone that you complete is our celebration. We appreciate you and your story!

We Have Fun

We blend productivity with playfulness, fostering a fun work culture where laughter is encouraged and creativity flourishes.

We Embrace Differences

We create an atmosphere of acceptance, respect and sensitivity for individual preferences, decisions, and choices.

Acknowledging Excellence

Celebrating Our Standout Achievements.

We’re committed to delivering real results. We launch and scale quickly and use data insights
to identify opportunities for continuous improvement.

Driving Positive Impact

Our Commitment to Corporate
Social Responsibility

At [24]7.ai, we prioritize CSR as a fundamental aspect of our business ethos. Through meaningful initiatives and partnerships, we aim to create a lasting positive impact on society and the environment.

Women Empowerment

Women Empowerment

The [24]7.ai Foundation exclusively supports women by training them in courses such as tailoring, beautician, tally, office administration, driving and Desktop publishing with 100% placement assistance.

Youth Skill Development

Youth Skill Development

At [24]7.ai, we leverage our in-house expertise with quality training and curriculum to equip youth for the BPO sector. These roles include customer support, data entry, and back-office operations.

Education

Education

Advancement of girls: The [24]7.ai Foundation provides education scholarships to underprivileged girls empowering and enabling them to participate more fully in society and the workforce.

Scholarship

Scholarship

The [24]7.ai Foundation launched the Scholarship Programme in the year 2022 to ensure underprivileged children have access quality education.

Holistic Development of Anganwadi’s

Holistic Development of Anganwadi’s

The [24]7.ai Foundation is supporting Anganwadi’s which helps educate rural children under the Montessori medium of education.

Health & Sanitation

Health & Sanitation

We launched project Nirmalaya in 2020 to focus on sanitation and clean water access to government schools in Bangalore and have now successfully expanded this initiative.

Child Prodigy

Child Prodigy

[24]7.ai Foundation has been supporting chess prodigy Pranav Anand since 2018. The foundation has been part of his journey towards achieving the Grandmaster Title in 2022.

Testimonials

In Their Own
Words

With years of contact center operational experience, and AI built
into the very core.

I was fortunate to have worked with great leaders who motivated and guided me right from the beginning of my career. I've had the opportunity to work as an Interim PLE trainer for one of our clients, interim SME (Subject Matter Expert) for another and later got promoted to Ops Quality Analyst. [24]7.ai has been a great place to work and I cherish everything that I have experienced so far, and I look forward to many more experiences and growth in the future.

Ersilia Jovana Warjri

Quality Analyst

[24]7.ai is the place where I began my career, and the organization has played a huge role in my professional and personal growth. I joined as an intern, had great exposure being a part of the talent acquisition team and currently I am a part of the organization development team. Moreover, what truly sets [24]7.ai apart is its unwavering dedication to cultivating a positive and supportive work environment with ample learning opportunities. Proud to be a 247ite!

Clancy Vaz

Senior OD Consultant

It has been a great journey with [24]7 and it is indeed an enriching experience for me. Joined with a mindset to be here for 2 to 3 years but here I am completing 12 successful years! Great workplace with friendly and inclusive work environment, approachable peers, open and transparent culture and encouraging Management. This has helped me grow professionally as well as personally. I have gained tremendous experience from talented people throughout the organization who have influenced my development. Proud to be with the [24]7 family, one of the best companies to work for!!

Shubha B S

Senior Manager, Accounting

We are known for the culture of cultivating in-house talents. Coming from a non-HR background academically, today I successfully lead the OD initiatives for the Organization.

Srijit Nair

Director – L & OD

My journey with [24]7.ai for the past 15 years has truly been remarkable. Starting as an agent and progressing to the position of Head of the program, my time with [24]7.ai has demonstrated the company's unwavering commitment to nurturing talent and fostering professional growth. [24]7.ai stands out not only for its cutting-edge solutions and industry expertise but also for its dedication to the development and success of its employees. True to its culture, I have experienced a supportive and inclusive work atmosphere where every team member is valued and acknowledged for their contributions. The trust and confidence placed in me as an employee have not only fueled my personal growth but has also contributed to the success of the programs I oversee. I am immensely grateful for the opportunities, mentorship, and camaraderie I have encountered at [24]7.ai.

Abid Ali Ahangar

Head of Program

India Team

Join the happiest
minds

Your unique perspective is key to our success. Join our India teams and help us deliver world-class customer support as a top outsourcing company.

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in Action

At [24]7.ai, we craft exceptional customer journeys by building the best teams.

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